Form BR-03 · Account & Branding
Notification preferences.
Fetcher can notify you when clients upload documents, open their links, or complete requests. Here is how to configure what you receive and how often.
Notification types
- Upload notifications — sent every time a client uploads a file to any request assigned to you (or any request, if you're an Admin with no assignment filters)
- Completion notifications — sent when a client uploads all required items and their request is marked complete
- Link open notifications — sent when a client opens their upload link for the first time. Useful for confirming the invitation was received
- Inactivity alerts — sent if a client hasn't uploaded anything after a set number of days. Good for spotting stalled requests before you've used all your reminder steps
Delivery methods
Each notification type can be set to:
- Instant email — an email is sent each time the event occurs
- Daily digest — all events from the day are bundled into a single email sent each morning
- In-app only — notifications appear in the Fetcher dashboard but no email is sent
- Off — the notification type is disabled entirely
Configure these at /dashboard/?v=account under the Notifications section. Settings apply per team member — each person on your team can have different preferences.